For ages 21+

7i97 Responsible Gaming —
Keep the fun within safe limits

7i97 believes that entertainment is truly enjoyable only when it stays within limits. Our responsible gaming guidelines help keep you safe and happy.

Why is Responsible Gaming important?

Online casino and sports betting is a form of entertainment — not a source of income. At 7i97, we place the highest priority on the mental well-being and financial safety of every player. When gambling goes out of control, it can have a serious impact on personal life, family, and financial situation.

Our goal is for you to always play with enjoyment and to keep yourself protected when needed. On this page you will learn how to use 7i97's various safety tools to stay in control of your play.

Remember: Gaming is entertainment. Placing more bets to try to recover lost money is a dangerous habit. Each bet determines its own outcome independently — previous results do not affect the next bet.

21+

7i97 is for people aged 21 and above only. Opening an account or playing by anyone under age is strictly prohibited.

Warning Signs

Seek help if you notice any of the following signs:

Placing more bets in an attempt to recover lost money
Hiding your gambling from family or friends
Gambling with money meant to pay bills
Being unable to stop gambling
Gambling causing problems with sleep or work

Our Safety Tools

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period — this keeps your budget protected. The minimum deposit at 7i97 is ৳200.

Time-Out Break

Need a little break? Use the time-out feature to temporarily close your account for anywhere from 24 hours to 30 days. During the break, no bets or deposits will be possible.

Self-Exclusion

Self-exclusion is a powerful tool for long-term protection. Contact 7i97 support to close your account for 6 months or permanently. This step is irreversible.

Bet Limit Controls

Set a maximum limit on how much you can lose within a given period. The loss limit feature protects you from excessive losses and keeps you within your budget.

24/7 Support Service

7i97's live chat support is available at all times in both Bengali and English. If you experience any issue with your gaming, our team will help guide you in the right direction. Email: [email protected]

Age Verification System

7i97 follows a strict age verification process. Age is confirmed at account registration and before withdrawals. No one under 21 is permitted on the platform.

How to Set Limits?

Log in to your account

Go to your account on 7i97 and click the profile icon.

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" option in your account settings.

Choose your preferred limit

Select whichever you need — deposit limit, loss limit, or time-out.

Confirm

Save the changes. Reducing a limit takes effect immediately; increasing a limit is subject to a set waiting period.

Tips for Healthy Gaming

Set a budget before you play and do not go beyond that limit.
Treat gaming as entertainment, not as a way to earn money.
Do not play when you are emotional — such as when angry, sad, or under the influence of alcohol.
Take regular breaks and do not play for long stretches without stopping.
Do not try to recover money you have lost.
Talk openly with family and friends.
Gaming is always optional — if you are not in the mood, do not play.
Keep up other hobbies and continue spending time with your family.

Self-Exclusion — Your Strongest Protection

If you feel that gaming is out of your control, self-exclusion is the most effective step. When self-exclusion is activated on 7i97:

Your account will be completely locked.
No deposits or bets will be possible.
You will not receive any promotional emails from 7i97.
Your balance will remain safe and will be withdrawable.

To request self-exclusion, contact our support team directly: [email protected] or send a message via live chat.

Protection of Minors

7i97 places the highest importance on protecting children and minors. Parents can take the following steps:

Install parental control software on your devices.
Keep your 7i97 account login details secure.
Restrict access to bank cards and payment apps (bKash, Nagad).
Have open conversations with your children about online safety.

If you suspect that a child or minor is using our platform, notify our support team immediately.

Financial Limits & Security

Minimum Deposit

The minimum deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) is ৳200. Deposit in small amounts and stay within your budget.

Minimum Withdrawal

The minimum withdrawal is ৳500. Withdraw your winnings promptly and avoid the temptation to keep an excess balance and place more bets.

Fast Withdrawals

Withdrawal time at 7i97 is just 15 minutes to 2 hours. Receiving your winnings quickly supports responsible financial management.

SSL Security

7i97 keeps your financial information secure with SSL encryption. Play in a safe and transparent environment.

When You Need Help

If you are experiencing any problems with gaming, do not wait — contact us right away. The 7i97 support team speaks Bengali, so you can easily explain everything.

Live Chat Support

For any issue, contact us directly via live chat. Available 24 hours a day, 7 days a week in Bengali and English.

Email Support

To report a detailed issue, email: [email protected] — our team will respond quickly.

Play Safe, Enjoy the Fun

Play responsibly on 7i97 and enjoy the online entertainment Bangladesh has to offer. Set limits, take breaks, and talk to us whenever you have a problem.

7i97 Responsible Gaming — Keep the fun within safe limits